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The Problem-Solving Model to Win Exponentially with Customers, Employees & Your Bottom Line
WINX Problem-Solving Model
Introduction to WINX (2:52)
Step 1–Define the Problem (2:09)
Step 2–Determine the Root Cause (1:22)
Step 3–Evaluate the Impact of the Current Problem (4:47)
Step 4–Problem-Solving (6:39)
Step 5–Evaluate Alternatives (4:18)
Step 6–The Decision Step (2:46)
Step 7–Prepare For Impact (1:49)
Step 8–Implement the Decision (4:26)
Post Decision Review
Congratulations! (1:22)
Step 1–Define the Problem
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